Privacy Policy

This Privacy Policy outlines how Sam Deville Pilates collects, uses, and protects your personal data. We are committed to ensuring the privacy and security of your information. This policy applies to our website hosted on WordPress, our membership services managed by Paid Memberships Pro, our appointment scheduling facilitated by Amelia, our payment processing via Stripe, and our use of Google Analytics for web analytics.

Information Collection

We collect personal information when you:

  • Register or subscribe to our services.
  • Make a booking through Amelia Booking System.
  • Make payments via Stripe.
  • Browse our website where Google Analytics is used.

The types of personal information we collect include:

  • Contact details (such as name, email address, and phone number).
  • Payment and billing information (processed securely through Stripe).
  • Appointment details (when booking through Amelia Booking System).
  • Website usage data (collected via Google Analytics).

Use of Information

We use your personal information to:

  • Provide, operate, and maintain our services.
  • Process transactions and send related information.
  • Schedule and manage appointments.
  • Analyse and improve website usage through Google Analytics.
  • Communicate with you, including responding to your enquiries and providing customer support.

Data Sharing and Disclosure

We do not sell or rent personal information to third parties. However, we share information with:

  • Service providers (like Stripe for payment processing and Google for analytics).
  • Legal authorities when required by law or to protect our rights.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of your personal data if it is inaccurate.
  • Object to processing of your personal data.
  • Request deletion of your personal data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information, as managed by Google Analytics.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

For More Information

If you have any questions about this Privacy Policy, please contact us at studio@samdevillepilates.com.